Who we are?

Our website address is https://www.srumakes.com.

In this section, We (Sru Makes) intend to explain clearly all the terms and important information which governs our privacy policy. We request everyone who wants to use our website or services to thoroughly read it and proceed to use our website or services only if you agree to all the terms of our privacy policy. By accessing any of our products or services, you are giving full consent to our privacy policy. If you do not agree with any part of our privacy policy, please do not use our website or services.
 

Types of information collected:

We collect two types of information from users who visit our website or use any of our services.

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Personally Identifiable Information:

We collect Personally Identifiable Information from users who submits to us with their consent to fulfill the orders placed by the users. Such information may include name, last name, mobile number, address, Pin code, date of birth, and email.

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Data collected automatically:

This is the non personally identifiable data that we automatically collect when users visit our website. This type of data may include the IP address of the device, browser, location, country, time of the visit, duration, and redirection source.

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Purpose and Usage:

We collect personally identifiable information to smoothly process your order and deliver it to you. To maintain communication with you to facilitate and fulfill the product shipment.

The purpose of the non personally identifiable data is for our business analysis, internal research, and strategizing purposes. Such data may be used to analyze the behavior and interests of the users and customize their experiences according to their preferences. It will enhance the experience of users by prioritizing their interests. We may use the information collected to analyze the shopping patterns and detect any fraudulent activities, or malpractices. We can also use the data as evidence in any legal dispute or court cases to which we are a party. If we identify any resale or rebranding of our products and services, we are entitled to take legal action against the responsible people who violate our terms and conditions.

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Payment Related:

We do not collect or store any payment-related information such as credit card or debit card numbers, security codes, or bank account information. Your payment-related information will be handled between the payment gateway and banks or payment networks.

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Storage and security:

We give utmost importance to the data we collect from our users. We ensure that the data is stored in secured servers located in India and protected by adequate security measures. We do our best to protect the privacy of your information. However, no one can guarantee cent percent security regarding anything connected to the internet. In such extreme or rare cases of cyber attacks, you completely acknowledge that we are not liable for any consequences arising out of data breaches. We store the information only as long as it is necessary to fulfill your order and afterward it will be either deleted or made non personally identifiable and moved to our archives.

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Sharing:

We may share your personally identifiable, as well as non-identifiable information with our partners or third-party agents such as delivery partners, courier agencies, email marketing agencies, digital marketers, customer support agencies, and website management partners.

Sharing personally identifiable information is necessary to handle and deliver the order, and resolve your queries or complaints. While non-identifiable and general information may be used to understand your interests and behavior and customize the services provided by us or our partners accordingly.

We may also share any of your information with the law enforcement agencies or regulatory authorities or government departments if it is requested or ordered by any government agency,  legal orders, or notices.

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Advertisements:

Advertisements by third parties may be displayed on our website. We do not hold any liability for such advertisements and concerned agencies alone are responsible for the content in them. Users are requested to practice their caution while responding to such advertisements. We do not endorse or promote any content or views expressed in such advertisements.

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Third-party links:

You may be redirected through links from our website to any other websites such as payment gateways or courier tracking agencies. It is only for your convenience and we are not at all responsible for any of the content or consequences of your interaction with those websites. You are advised to click those links and enter the concerned websites at your own risk.

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Cookies:

Cookies are nothing but the blocks of information saved by your web browser. When you visit a website, it may place cookies on your browser to identify your pattern of usage. So whenever you visit the website again, the cookies will recognize you and customize the website view experience accordingly. It will facilitate ease of website access to you by not making you repeat the login credentials or enter your preferences, etc., whenever you use the website. We may use cookies to collect some data such as IP address, geographical location, time and duration of the site visit, type of browser, and characteristics of the device to understand the demographics of our website visitors and enhance our operations and services accordingly. You can disable the cookies as per your wish.

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Surveys:

We may conduct optional surveys to know your experience and feedback to improve our service and enhance our work. You may need to enter your personally identifiable information in such surveys. However, such types of surveys are purely optional in nature and based on the choice of the user.

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Marketing and promotions:

We may use the Personally Identifiable information such as your name, email address, or phone number to inform us about our newsletter, new products, offers, discounts, events, special sales, or any other such promotional information. However, we communicate any of our marketing and promotional content only if by your consent. You can opt out of any such marketing or promotional calls, messages or emails anytime by unsubscribing to them.

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Children:

We do not collect any personal information knowingly from children or minors who are aged below 18 years. However, they can use our website with the consent and supervision of their parents or legal guardians. Any purchase of products or availing services related to the children must be done by providing the information of their parents or legal guardians only and not the children’s. In case we collect any data related to children unknowingly, we will promptly delete it.

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Changes:

We may make changes to our privacy policy whenever it is required to stay relevant to the dynamic market trends or in compliance with the rules or laws. We will indicate the changes to our privacy policy by making a notice on our website or directly sending you a notification. You are advised to visit the privacy policy frequently to stay updated about the changes.

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Please note that by accessing our website you acknowledge that you agree to all the terms and conditions mentioned in our privacy policy and give your consent to it.

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Contact:

If you have any queries regarding our privacy policy, please email us at srumakes@gmail.com

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Copyright © by Sru Makes.  All rights reserved ®